We offer multiple secure payment options for your convenience:

• Major Credit Cards: Visa and Mastercard,

All transactions are processed through secure, trusted payment providers to ensure your financial information remains protected.

Finding your ideal supplement is simple:

• Visit our website and select "Shop" from the main navigation menu
• Browse our complete product catalog organized by health benefit categories
• Use our convenient filter options to narrow down products by:
  - Specific health concerns
  - Key ingredients
  - Product format (tablets, capsules, powders)
  - Special dietary needs (vegan, gluten-free, etc.)

Our detailed product descriptions and benefit highlights make it easy to identify which supplements best match your personal health goals. If you need personalized recommendations, our customer support team is available to help guide your selection

AusNatures® supplements are distinguished by our commitment to comprehensive wellness through scientific excellence:

• Formulated specifically to address fundamental aspects of whole-body health
• Contains premium ingredients sourced directly from nature
• Manufactured to pharmaceutical-grade quality standards
• Backed by rigorous clinical testing and scientific research
• Produced exclusively in TGA-certified Australian facilities
• Every product batch tested in accredited laboratories
• Developed in collaboration with leading nutritional scientists

Our approach combines the best of nature with advanced scientific validation, creating supplements that deliver genuine health benefits you can trust.

Our products labeled with adult dosage instructions are specifically formulated for individuals 18 years of age and older.

The nutrient requirements and appropriate dosages differ between adults and those under 18. For anyone younger than 18, please consult with a healthcare professional before use to determine if the product is suitable and to receive guidance on appropriate dosage modifications.

For optimal potency and effectiveness:

• Always check the product label for specific storage instructions
• Store in a cool, dry place away from direct sunlight
• Keep supplements at room temperature (generally below 25°C)
• Avoid areas with high humidity like bathrooms
• Keep containers tightly closed when not in use
• Store away from heat sources that could affect ingredient stability

Proper storage helps maintain the quality and effectiveness of your supplements throughout their shelf life. For product-specific storage requirements, please refer to individual product pages on our website.

The optimal timing for supplement consumption varies by product type:

• Some supplements are best absorbed when taken with food
• Others may be more effective when taken on an empty stomach
• Certain nutrients can interact with each other, affecting absorption

For the most accurate guidance on your specific AusNatures® product, please:

1. Check the directions on your product label
2. Refer to the detailed information on each product's webpage
3. Follow any specific timing recommendations provided

This product-specific approach ensures you receive maximum benefit from your AusNatures® supplements.

We offer free shipping on all orders over $99*.

Metro Delivery

Standard Shipping: Free for orders over $99; otherwise, $12.00

Non-Metro Delivery

Standard Shipping: $18.00

Remote Areas

Standard Shipping: $25.00

For more information, please see our shipping policy here.

All orders processed before 10:00am (AEST) will be dispatched the same day. Once your items are picked and packed, you will receive a notification from StarTrack with delivery details so you can keep abreast of your delivery’s whereabouts.

Please note that any orders placed after 10.00 am (AEST) will be shipped the following business day. Our shipping and delivery services are not operational during weekends or holidays.

Please refer to our shipping policy for more information.

We currently only ship within Australia.

We accept returns or exchanges for the following reasons:

a) Incorrect goods received,
b) Goods damaged in transit, c) Other faults.

We do not provide refunds or exchanges for changes of mind, taste preferences, or perceived lack of results.

For the most up-to-date information, please refer to our refund policy.